FAQ's
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Offmeals offers high-quality, daily meals at wallet-friendly prices:
Mini Veg Tiffin (Mini Tiffin) : ₹70 per tiffin
Standard Veg Tiffin (Pro Tiffin): ₹150 per tiffin
Your weekly cost (excluding delivery) is calculated and displayed based on actual delivery days.
Delivery charges are calculated based on the number of delivery rounds per day (breakfast, lunch, and/or dinner). Each delivery round is charged at ₹30 per tiffin per day.
For example: - If you order both lunch and dinner, the delivery charge will be ₹60/day (₹30 × 2 rounds). - If you order breakfast, lunch, and dinner, it will be ₹90/day.
Below are estimated delivery costs for typical plans (based on one round/day): - 1 Week (6 days): ₹180 - 1 Month (6 days/week): ₹720 Final delivery charge depends on how many rounds (meals) you choose per day.
For example: - If you order both lunch and dinner, the delivery charge will be ₹60/day (₹30 × 2 rounds). - If you order breakfast, lunch, and dinner, it will be ₹90/day.
Below are estimated delivery costs for typical plans (based on one round/day): - 1 Week (6 days): ₹180 - 1 Month (6 days/week): ₹720 Final delivery charge depends on how many rounds (meals) you choose per day.
To place your order, please visit the order page by clicking the "Start Tiffin" button. There, you can choose your tiffin selection and specify your desired delivery time. After completing the payment, your order will be added to your daily routine.
To cancel an order for a single day, go to your order history and select the order you wish to cancel. Please follow these cancellation timing guidelines to ensure a refund:
To cancel an order for a single day, go to your order history and select the order you wish to cancel. Please follow these cancellation timing guidelines to ensure a refund:
- For Breakfast: Cancel by 10:00 PM the night before.
- For Lunch: Cancel by 11:00 AM on the same day.
- For Dinner: Cancel by 4:00 PM on the same day.
- Log in to your Offmeals account.
- Go to Order History and choose the date(s) to cancel.
- The cancelled meal’s cost is refunded to your wallet.
- Use your wallet credit for future orders.
Yes, we support:
- Online: Credit/Debit Cards, Net Banking
- Offline: Cash collection by our delivery personnel
- Online: Credit/Debit Cards, Net Banking
- Offline: Cash collection by our delivery personnel
Your tiffin service will begin on the selected order date once your payment is successfully confirmed online.
To withdraw your wallet amount to your bank account just shared your following details in our email address through suppoTo withdraw the amount in your wallet to your bank account, please send the following details to our support email address:
- Account Holder Name
- Bank Account Number
- IFSC Code
- Bank Name
At Offmeals, your data is safe. We do not sell or share your personal or financial information. Only authorized team members can access your data for order and support purposes. We do not store banking details.