Cancellations & Refunds

You have full control to cancel your tiffin orders whenever needed. Here's how:

1. Login to your Offmeals account.
2. Go to Order History and select the date(s) you wish to cancel.
3. Refund for the cancelled meal(s) will be credited to your Offmeals Wallet.
4. Wallet balance can be reused for future meal orders.

To place your order, please visit the order page by clicking the "Start Tiffin" button. There, you can choose your tiffin selection and specify your desired delivery time. After completing the payment, your order will be added to your daily routine.

To cancel an order for a single day, go to your order history and select the order you wish to cancel. Please follow these cancellation timing guidelines to ensure a refund:

• For Breakfast: Cancel by 10:00 PM the night before.
• For Lunch: Cancel by 11:00 AM on the same day.
• For Dinner: Cancel by 4:00 PM on the same day.

If you cancel within these time frames, your funds will be credited back to your wallet. Please note that cancellations made outside of these times will not be eligible for a refund.

Updating Your Details

Want to update your delivery address, phone number, or account info? Just email us at support@offmeals.com with the necessary changes.